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Vacuactivus: RollStar Mini Lymphatic Massage Roller

Sale price$7,560.00

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Color:Black

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Vacuactivus: RollStar Mini Lymphatic Massage Roller - Elite Holistic Fitness
Vacuactivus: RollStar Mini Lymphatic Massage Roller Sale price$7,560.00


Vacuactivus: RollStar Mini Lymphatic Massage Roller

 

Achieving a youthful, smooth, and sculpted look is easier than ever with the Rollstar Lymphatic Drainage Roller. When traditional exercise needs an extra boost, this advanced device is here to help. Designed to target cellulite and stubborn fat, it combines the benefits of lymphatic drainage, deep tissue massage, infrared heating, and chromotherapy to promote relaxation, enhance your health, and contour your body.

With its powerful therapeutic and slimming capabilities, the Rollstar delivers high-quality massage therapy for maximum sculpting benefits and overall wellness. In this guide, we’ll explore the transformative effects of the Rollstar Studio Figura Roller and how it can elevate both your appearance and well-being.


Benefits of the Rollstar Lymphatic Drainage Roller

 

  • Boosts Immunity and Reduces Inflammation

    • Enhances the body’s recovery process by supporting a healthy immune system and reducing swelling.

 

  • Promotes Efficient Fluid Movement

    • Functions like a manual pump to push excess water and transfer bodily fluids more effectively.

 

  • Accelerates Post-Op Recovery

    • Reduces swelling and promotes faster scar healing by improving tissue saturation.

 

  • Enhances Muscle Performance

    • Improves strength, endurance, and agility while helping you feel lighter and more energized.

 

  • Detoxifies the Body

    • Encourages improved blood and lymph flow to remove toxins and waste from your system naturally.

 

  • Supports Weight Loss and Body Contouring

    • Speeds up metabolism, burns calories, and contributes to a slimmer, more defined physique.

 

  • Provides Instant Gratification

    • Visible improvements in your figure and overall wellness can be noticed after just a few sessions.


Why Choose the Rollstar?

These are just a few of the many advantages you’ll experience with the Rollstar Lymphatic Drainage Roller. Its effects create a chain reaction of benefits that improve your overall well-being. The more consistent your routine, the faster and more profound the results will be.

 


Features of the Rollstar Lymphatic Drainage Roller

 

  • LED Display with Touch Screen

    • User-friendly interface for easy control and operation.

 

  • Targeted Toning

    • Allows users to select specific areas to tone and sculpt.

 

  • Health and Aesthetic Benefits

    • Revitalizes the body with visible and long-lasting results.

 

  • Enhanced Lymphatic System Efficiency

    • Boosts the body’s natural detoxification process.

 

  • Customizable Operation

    • Adjustable settings to suit individual needs and preferences.

 

  • Computer-Assisted Manipulation

    • Precision control for effective and consistent treatments.

 

  • Aesthetically Pleasing Design

    • Modern and stylish design that fits seamlessly into any space.

 

  • Multifunctional Treatment

    • Combines mechanical massage, infrared therapy, chromotherapy, and heating effects for maximum benefits.

 

Features Simple Grand Grand M
Touch Screen Size 7” 10.1” USB 10.1” Bluetooth
 Infrared Heating No Yes Yes
Change Rotation Yes Yes Yes
Change Speed Yes Yes Yes
WiFi Yes Yes Yes
iPhone/Android Application Control No No Yes
Netflix, Facebook No No Yes
Lymphatic Drainage Wood Roller Yes Yes Yes
 Color Lights Therapy Yes Yes Yes
Materials Plywood body, wood rollers Plywood body, wood rollers Plywood body, wood rollers
Included Accessories No Exercise chair Exercise chair

 

Height: 32”
Width:  28”
Length:  46”
Weight: 410 lbs
Power supply:  230V/50Hz or 120V/60Hz
Power consumption:  0.37kW
Motor Option infrared:  1.5kW
4 rotating speeds
7" touch screen
10" optionally with USB and Bluetooth
Infrared and Color therapy option
Grand M model: Netflix, Radio garden, Facebook, and WIFI auto update system.
iPhone/Android control application option with QR code.
Material:  Plywood body, wood rollers.

 

 

 

 

Please read this agreement carefully before using this product. by using this equipment, you acknowledge that you have read and understood all the terms and conditions of this agreement and that you are consenting to be bound by this agreement.

 

VACUACTIVUS as fitness and spa equipment manufacturer warrants all new products to be free from defects in materials and manufacture for the warranty periods set forth below. The warranty periods commence on the invoice date of the original purchase. This warranty applies only against defects discovered within the warranty period and extends only to the original purchaser of the product. Parts repaired or replaced under the terms of this warranty will be warranted for the remainder of the original warranty period only. To claim under this warranty, the buyer must notify Manufacturer or your authorized VACUACTIVUS Distributor within 30 days after the date of discovery of any nonconformity and make the a ected product available for inspection by Manufacturer or its service representative. Manufacturer’s obligations under this warranty are limited as set forth below.

 

All VACUACTIVUS products carry a standard one (1) year manufacturers warranty that covers the body, motors, and parts. Additionally, customers can get option with unlimited after warranty service.

Warranty Periods

  • Standard one-year warranty covering the body, motors, and parts.
  • Option for unlimited after-warranty service available.
  • Specific warranty periods:
    • Structural Frame/Body: 2 years
    • Motors: 1 year
    • Mechanical and Electrical Parts: 1 year
    • High Wear Console Items (headphone jacks, USB connectors): 90 days
    • Color/touch screens and media connectors: 90 days
    • Product Labor: 1 year

Warranty Claim Process

  • Notify the manufacturer or authorized distributor within 30 days of discovering any nonconformity.
  • The affected product must be made available for inspection by the manufacturer or service representative.


Warranty Exclusions

The warranty does not cover:

  • Damage due to misuse or improper handling: Including operation contrary to intended purpose, mechanical damage, or failure to follow proper maintenance procedures.
  • Force majeure events: Fire, flood, lightning, or other natural disasters.
  • Unauthorized modifications: Changes, repairs, or installations made by non-authorized personnel.
  • Wear-and-tear items: Cords, plugs, switches, batteries, belts, skirts, rolls, pedals, jets, decorative strips, mats, and other consumables subject to normal usage.
  • Cosmetic issues or consumable goods: Scratches, scuffs, or non-functional aesthetic items.
  • Exclusions due to negligence: Noncompliance with manuals, improper cleaning, or operation in unsuitable environments (e.g., extreme humidity or temperature).
  • Specific exclusions: Software updates, defects not affecting core functionality, rust or corrosion, missing/altered serial numbers, and third-party damages.
  • Non-standard parts: Equipment fitted with unauthorized or non-OEM parts.
  • Service-related costs: Pickup, delivery, and labor costs beyond the warranty period are excluded.


Warranty Void Conditions

The warranty is void if:

  • The defect arises from mechanical, thermal, or chemical damage caused by the user.
  • Non-compliant manuals, cleaning methods, or incompatible consumables are used.
  • The equipment is subject to deliberate misuse, unauthorized modifications, or improper installation.
  • The product is operated in unsuitable environments or outside its intended purpose.


Product Registration

Register your product online for streamlined warranty service.


Technical Support

  • Support requests must be submitted via email.
  • Technical support is available during business hours (Monday to Friday, 10:00 AM–5:30 PM PST).
  • Service appointments must be booked via email or phone.
  • For minor repairs requiring only part replacement, parts will be sent for easy installation by the user.
  • Support claims must include:
    • Recipient's details.
    • Installation location and date.
    • Confirmation of receiving the product with the instruction manual and no quality objections.
  • Third-party service reimbursements are not covered.


Warranty Conditions and Restrictions

  • The warranty is valid only if:
    • The product is serviced by an authorized provider or distributor.
    • The product remains in the original purchaser's possession with proof of purchase.
    • Claims are made within the warranty period.
  • The warranty excludes damage caused by:
    • Improper electrical wiring or lack of maintenance.
    • Non-compliant installation or setup by unauthorized personnel.
  • Coverage is restricted to the country of purchase and does not cover equipment installed elsewhere.


Disclaimer and Release

  • Limited Warranties are the sole warranties provided and supersede all other representations.
  • Implied warranties, including merchantability or fitness for a particular purpose, are limited to the warranty period.
  • The manufacturer disclaims liability for any nonconformance, defect, or damages, including those arising from negligence or tort.

 

This equipment is for sports recovery, rehabilitation, and for fitness and wellness purposes only. These are not medical products approved by the FDA. Current products can not be used in any advertising descriptions, in any other websites or informative ways, including social media, as statements of healthcare benefits of the equipment. Those who do produce false information on our equipment, will be liable for all or any statements regarding healthcare futures and benefits of equipment that are provided to clients. 


Exclusive Remedies

For warranty claims, the manufacturer may choose to:

  1. Repair the product.
  2. Replace the product or its parts.
  3. Provide a refund for the purchase price.
  • Warranty services must be obtained through authorized service centers. A trip charge may apply for services outside standard areas.


Exclusion of Consequential and Incidental Damages

The manufacturer and suppliers are not liable for:

  • Property damage, loss of use, revenue, or profits.
  • Costs for substitute equipment, capital, or other indirect damages.
  • Incidental, special, or consequential damages, even if the warranty fails in its essential purpose.

Note: Some jurisdictions may not allow exclusions or limitations of damages, so these terms may vary.


Discretionary Offer

The warranty terms and services are subject to availability and can be amended or withdrawn at the manufacturer’s discretion.

Please refer suppliers detail warranty policy here

 

Elite Holistic Fitness Shipping & Returns Policy
Our Shipping & Returns Policy applies to all products and orders on our website. It is designed to protect our customers and business while ensuring a seamless shopping experience. We encourage you to review and familiarize yourself with all our policies.

All Cryo Chambers will have final pricing with shipping included within Final Quote.

Acknowledgment and Agreement
By placing an order on our website, you confirm that you have read, understood, and agreed to our Shipping & Returns Policy, Terms of Service, and Privacy Policy.

 

Order Confirmation

  • Confirmation Email: Upon placing your order, you will receive a confirmation email indicating that we have received your order and pre-authorized your credit card.
  • Stock Availability: If your item(s) are ready for immediate shipment, we will process the charges and ship your order. For backordered or out-of-stock items, we will contact you to decide if you wish to wait.
  • Order Accuracy: Please review your order confirmation email to ensure all product details are correct.

 

Customer Responsibilities Before Ordering
Ensure the item(s) can fit the intended space and can be moved through doors, corridors, and staircases in its packaging. Returns due to sizing issues are the customer’s responsibility (applicable only for returnable products).

 

Shipping Information

  • Shipping Times: Custom-made products may take up to 4-12 weeks before shipping.
  • Lead Times: Shipping times may extend during holidays, rush periods, or due to supplier backlogs. In such cases, we will inform you via email for your permission to proceed.
  • Delivery Estimates: Delivery times vary and are not guaranteed. Details can be found on each product page.
  • Shipping Restrictions: We ship within the USA, excluding PO Boxes, military addresses, Hawaii, Puerto Rico, and Alaska. For quotes to AK, HI, PR, military bases, or international locations, email support@eliteholisticfitness.com
  • Address Changes: Once an order has shipped, address changes are not permitted. Returns due to address changes will incur fees as per our policy.
  • Freight Shipping: Some products require insured freight shipping, which differs from standard ground shipping. All shipments are delivered curbside by default.

 

Tracking Your Order

  • Tracking Information: Within 24 hours of dispatch, we’ll send tracking details to your email. If you don’t receive this information within the estimated shipping time, please contact us.
  • Troubleshooting: Check your spam/junk folders for the email. For tracking issues, contact the carrier directly with the provided information.

 

Deliveries

  • Freight Carrier Deliveries: These require scheduling a delivery appointment. It’s the customer’s responsibility to schedule this with the carrier.
  • Appointment Flexibility: Appointments are subject to change and not guaranteed. We recommend proactive communication with the carrier.
  • Cancellation Policy: Cancellations due to delivery issues are not accepted. We rely on the freight company to resolve any shipping issues.
  • Adult Presence Required: Someone over 18 must be present to receive the shipment and sign the Bill of Lading.

 

Receiving Freight Shipments

  • Box Count: Verify you have all boxes as per the Bill of Lading. Report any discrepancies immediately.
  • Inspect for Damage: Check for visible damage before accepting delivery. Note any damage on the Bill of Lading.
  • Liability: Failure to report damage at the time of delivery waives your right to file shipping insurance claims.

 

Installation and Color Disclaimers

  • Professional Installation: Available for an additional fee and performed by external parties. We are not liable for any installation-related damages.
  • Color Variations: Actual product colors may vary from online images. We suggest requesting a color sample before purchase. Returns based on color differences are not accepted.

 

Legal and Miscellaneous Notes

  • Manufacturer’s Policy: In cases of policy omission, the manufacturer’s policy will apply.
  • Cancellation Policy: Orders can be canceled via email or phone. Refunds are available for cancellations before processing. Post-processing cancellations follow our 30-Day Return Policy.
  • High-Value Orders: Orders above $5,000 or multiple cancellations may incur a 5% cancellation fee.

 

Returns and Additional Information
Our return policies are influenced by the brands' policies. Details on exceptions are listed on product pages. In all return cases, Elite Holistic Fitness reserves the right to inspect returned products and adjust credits based on the condition of the returned items.

For detailed information on our Shipping & Returns policies, please refer to our FAQ page. To initiate a return or for any questions, contact us at support@eliteholisticfitness.com.

Learn more about our shipping policy.

 

How Can I Return a Product I Purchased?

At Elite Holistic Fitness, we are committed to ensuring that all our customers are completely satisfied with their purchases and the customer service we provide. If for any reason you are not satisfied with your purchase, you may return it within 30 days of the purchase date for a refund or exchange. Please note that we do not refund shipping costs incurred to and from your location, even if the item was marked "Free Shipping."

 

Return Conditions:

  • All returned items must be in brand-new condition and packaged in their original carton(s) to be accepted.
  • If an item is returned that does not meet these guidelines, it may be subject to refusal.
  • Some returns may also be subject to a restocking fee.

 

Return Authorization:
If you have any questions regarding this policy, please contact us at 888-884-7159 or email us at support@eliteholisticfitness.com to discuss your return and obtain a Return Authorization Number.

 

Damaged, Defective, or Incorrect Items:
If you received the wrong item or if the item is damaged or defective, there will be no cost to you for returns or replacements.

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Vacuactivus: RollStar Mini Lymphatic Massage Roller

 

Achieving a youthful, smooth, and sculpted look is easier than ever with the Rollstar Lymphatic Drainage Roller. When traditional exercise needs an extra boost, this advanced device is here to help. Designed to target cellulite and stubborn fat, it combines the benefits of lymphatic drainage, deep tissue massage, infrared heating, and chromotherapy to promote relaxation, enhance your health, and contour your body.

With its powerful therapeutic and slimming capabilities, the Rollstar delivers high-quality massage therapy for maximum sculpting benefits and overall wellness. In this guide, we’ll explore the transformative effects of the Rollstar Studio Figura Roller and how it can elevate both your appearance and well-being.


Benefits of the Rollstar Lymphatic Drainage Roller

 

  • Boosts Immunity and Reduces Inflammation

    • Enhances the body’s recovery process by supporting a healthy immune system and reducing swelling.

 

  • Promotes Efficient Fluid Movement

    • Functions like a manual pump to push excess water and transfer bodily fluids more effectively.

 

  • Accelerates Post-Op Recovery

    • Reduces swelling and promotes faster scar healing by improving tissue saturation.

 

  • Enhances Muscle Performance

    • Improves strength, endurance, and agility while helping you feel lighter and more energized.

 

  • Detoxifies the Body

    • Encourages improved blood and lymph flow to remove toxins and waste from your system naturally.

 

  • Supports Weight Loss and Body Contouring

    • Speeds up metabolism, burns calories, and contributes to a slimmer, more defined physique.

 

  • Provides Instant Gratification

    • Visible improvements in your figure and overall wellness can be noticed after just a few sessions.


Why Choose the Rollstar?

These are just a few of the many advantages you’ll experience with the Rollstar Lymphatic Drainage Roller. Its effects create a chain reaction of benefits that improve your overall well-being. The more consistent your routine, the faster and more profound the results will be.

 


Features of the Rollstar Lymphatic Drainage Roller

 

  • LED Display with Touch Screen

    • User-friendly interface for easy control and operation.

 

  • Targeted Toning

    • Allows users to select specific areas to tone and sculpt.

 

  • Health and Aesthetic Benefits

    • Revitalizes the body with visible and long-lasting results.

 

  • Enhanced Lymphatic System Efficiency

    • Boosts the body’s natural detoxification process.

 

  • Customizable Operation

    • Adjustable settings to suit individual needs and preferences.

 

  • Computer-Assisted Manipulation

    • Precision control for effective and consistent treatments.

 

  • Aesthetically Pleasing Design

    • Modern and stylish design that fits seamlessly into any space.

 

  • Multifunctional Treatment

    • Combines mechanical massage, infrared therapy, chromotherapy, and heating effects for maximum benefits.

 

Features Simple Grand Grand M
Touch Screen Size 7” 10.1” USB 10.1” Bluetooth
 Infrared Heating No Yes Yes
Change Rotation Yes Yes Yes
Change Speed Yes Yes Yes
WiFi Yes Yes Yes
iPhone/Android Application Control No No Yes
Netflix, Facebook No No Yes
Lymphatic Drainage Wood Roller Yes Yes Yes
 Color Lights Therapy Yes Yes Yes
Materials Plywood body, wood rollers Plywood body, wood rollers Plywood body, wood rollers
Included Accessories No Exercise chair Exercise chair

 

Height: 32”
Width:  28”
Length:  46”
Weight: 410 lbs
Power supply:  230V/50Hz or 120V/60Hz
Power consumption:  0.37kW
Motor Option infrared:  1.5kW
4 rotating speeds
7" touch screen
10" optionally with USB and Bluetooth
Infrared and Color therapy option
Grand M model: Netflix, Radio garden, Facebook, and WIFI auto update system.
iPhone/Android control application option with QR code.
Material:  Plywood body, wood rollers.

 

 

 

 

Please read this agreement carefully before using this product. by using this equipment, you acknowledge that you have read and understood all the terms and conditions of this agreement and that you are consenting to be bound by this agreement.

 

VACUACTIVUS as fitness and spa equipment manufacturer warrants all new products to be free from defects in materials and manufacture for the warranty periods set forth below. The warranty periods commence on the invoice date of the original purchase. This warranty applies only against defects discovered within the warranty period and extends only to the original purchaser of the product. Parts repaired or replaced under the terms of this warranty will be warranted for the remainder of the original warranty period only. To claim under this warranty, the buyer must notify Manufacturer or your authorized VACUACTIVUS Distributor within 30 days after the date of discovery of any nonconformity and make the a ected product available for inspection by Manufacturer or its service representative. Manufacturer’s obligations under this warranty are limited as set forth below.

 

All VACUACTIVUS products carry a standard one (1) year manufacturers warranty that covers the body, motors, and parts. Additionally, customers can get option with unlimited after warranty service.

Warranty Periods

  • Standard one-year warranty covering the body, motors, and parts.
  • Option for unlimited after-warranty service available.
  • Specific warranty periods:
    • Structural Frame/Body: 2 years
    • Motors: 1 year
    • Mechanical and Electrical Parts: 1 year
    • High Wear Console Items (headphone jacks, USB connectors): 90 days
    • Color/touch screens and media connectors: 90 days
    • Product Labor: 1 year

Warranty Claim Process

  • Notify the manufacturer or authorized distributor within 30 days of discovering any nonconformity.
  • The affected product must be made available for inspection by the manufacturer or service representative.


Warranty Exclusions

The warranty does not cover:

  • Damage due to misuse or improper handling: Including operation contrary to intended purpose, mechanical damage, or failure to follow proper maintenance procedures.
  • Force majeure events: Fire, flood, lightning, or other natural disasters.
  • Unauthorized modifications: Changes, repairs, or installations made by non-authorized personnel.
  • Wear-and-tear items: Cords, plugs, switches, batteries, belts, skirts, rolls, pedals, jets, decorative strips, mats, and other consumables subject to normal usage.
  • Cosmetic issues or consumable goods: Scratches, scuffs, or non-functional aesthetic items.
  • Exclusions due to negligence: Noncompliance with manuals, improper cleaning, or operation in unsuitable environments (e.g., extreme humidity or temperature).
  • Specific exclusions: Software updates, defects not affecting core functionality, rust or corrosion, missing/altered serial numbers, and third-party damages.
  • Non-standard parts: Equipment fitted with unauthorized or non-OEM parts.
  • Service-related costs: Pickup, delivery, and labor costs beyond the warranty period are excluded.


Warranty Void Conditions

The warranty is void if:

  • The defect arises from mechanical, thermal, or chemical damage caused by the user.
  • Non-compliant manuals, cleaning methods, or incompatible consumables are used.
  • The equipment is subject to deliberate misuse, unauthorized modifications, or improper installation.
  • The product is operated in unsuitable environments or outside its intended purpose.


Product Registration

Register your product online for streamlined warranty service.


Technical Support

  • Support requests must be submitted via email.
  • Technical support is available during business hours (Monday to Friday, 10:00 AM–5:30 PM PST).
  • Service appointments must be booked via email or phone.
  • For minor repairs requiring only part replacement, parts will be sent for easy installation by the user.
  • Support claims must include:
    • Recipient's details.
    • Installation location and date.
    • Confirmation of receiving the product with the instruction manual and no quality objections.
  • Third-party service reimbursements are not covered.


Warranty Conditions and Restrictions

  • The warranty is valid only if:
    • The product is serviced by an authorized provider or distributor.
    • The product remains in the original purchaser's possession with proof of purchase.
    • Claims are made within the warranty period.
  • The warranty excludes damage caused by:
    • Improper electrical wiring or lack of maintenance.
    • Non-compliant installation or setup by unauthorized personnel.
  • Coverage is restricted to the country of purchase and does not cover equipment installed elsewhere.


Disclaimer and Release

  • Limited Warranties are the sole warranties provided and supersede all other representations.
  • Implied warranties, including merchantability or fitness for a particular purpose, are limited to the warranty period.
  • The manufacturer disclaims liability for any nonconformance, defect, or damages, including those arising from negligence or tort.

 

This equipment is for sports recovery, rehabilitation, and for fitness and wellness purposes only. These are not medical products approved by the FDA. Current products can not be used in any advertising descriptions, in any other websites or informative ways, including social media, as statements of healthcare benefits of the equipment. Those who do produce false information on our equipment, will be liable for all or any statements regarding healthcare futures and benefits of equipment that are provided to clients. 


Exclusive Remedies

For warranty claims, the manufacturer may choose to:

  1. Repair the product.
  2. Replace the product or its parts.
  3. Provide a refund for the purchase price.
  • Warranty services must be obtained through authorized service centers. A trip charge may apply for services outside standard areas.


Exclusion of Consequential and Incidental Damages

The manufacturer and suppliers are not liable for:

  • Property damage, loss of use, revenue, or profits.
  • Costs for substitute equipment, capital, or other indirect damages.
  • Incidental, special, or consequential damages, even if the warranty fails in its essential purpose.

Note: Some jurisdictions may not allow exclusions or limitations of damages, so these terms may vary.


Discretionary Offer

The warranty terms and services are subject to availability and can be amended or withdrawn at the manufacturer’s discretion.

Please refer suppliers detail warranty policy here

 

Elite Holistic Fitness Shipping & Returns Policy
Our Shipping & Returns Policy applies to all products and orders on our website. It is designed to protect our customers and business while ensuring a seamless shopping experience. We encourage you to review and familiarize yourself with all our policies.

All Cryo Chambers will have final pricing with shipping included within Final Quote.

Acknowledgment and Agreement
By placing an order on our website, you confirm that you have read, understood, and agreed to our Shipping & Returns Policy, Terms of Service, and Privacy Policy.

 

Order Confirmation

  • Confirmation Email: Upon placing your order, you will receive a confirmation email indicating that we have received your order and pre-authorized your credit card.
  • Stock Availability: If your item(s) are ready for immediate shipment, we will process the charges and ship your order. For backordered or out-of-stock items, we will contact you to decide if you wish to wait.
  • Order Accuracy: Please review your order confirmation email to ensure all product details are correct.

 

Customer Responsibilities Before Ordering
Ensure the item(s) can fit the intended space and can be moved through doors, corridors, and staircases in its packaging. Returns due to sizing issues are the customer’s responsibility (applicable only for returnable products).

 

Shipping Information

  • Shipping Times: Custom-made products may take up to 4-12 weeks before shipping.
  • Lead Times: Shipping times may extend during holidays, rush periods, or due to supplier backlogs. In such cases, we will inform you via email for your permission to proceed.
  • Delivery Estimates: Delivery times vary and are not guaranteed. Details can be found on each product page.
  • Shipping Restrictions: We ship within the USA, excluding PO Boxes, military addresses, Hawaii, Puerto Rico, and Alaska. For quotes to AK, HI, PR, military bases, or international locations, email support@eliteholisticfitness.com
  • Address Changes: Once an order has shipped, address changes are not permitted. Returns due to address changes will incur fees as per our policy.
  • Freight Shipping: Some products require insured freight shipping, which differs from standard ground shipping. All shipments are delivered curbside by default.

 

Tracking Your Order

  • Tracking Information: Within 24 hours of dispatch, we’ll send tracking details to your email. If you don’t receive this information within the estimated shipping time, please contact us.
  • Troubleshooting: Check your spam/junk folders for the email. For tracking issues, contact the carrier directly with the provided information.

 

Deliveries

  • Freight Carrier Deliveries: These require scheduling a delivery appointment. It’s the customer’s responsibility to schedule this with the carrier.
  • Appointment Flexibility: Appointments are subject to change and not guaranteed. We recommend proactive communication with the carrier.
  • Cancellation Policy: Cancellations due to delivery issues are not accepted. We rely on the freight company to resolve any shipping issues.
  • Adult Presence Required: Someone over 18 must be present to receive the shipment and sign the Bill of Lading.

 

Receiving Freight Shipments

  • Box Count: Verify you have all boxes as per the Bill of Lading. Report any discrepancies immediately.
  • Inspect for Damage: Check for visible damage before accepting delivery. Note any damage on the Bill of Lading.
  • Liability: Failure to report damage at the time of delivery waives your right to file shipping insurance claims.

 

Installation and Color Disclaimers

  • Professional Installation: Available for an additional fee and performed by external parties. We are not liable for any installation-related damages.
  • Color Variations: Actual product colors may vary from online images. We suggest requesting a color sample before purchase. Returns based on color differences are not accepted.

 

Legal and Miscellaneous Notes

  • Manufacturer’s Policy: In cases of policy omission, the manufacturer’s policy will apply.
  • Cancellation Policy: Orders can be canceled via email or phone. Refunds are available for cancellations before processing. Post-processing cancellations follow our 30-Day Return Policy.
  • High-Value Orders: Orders above $5,000 or multiple cancellations may incur a 5% cancellation fee.

 

Returns and Additional Information
Our return policies are influenced by the brands' policies. Details on exceptions are listed on product pages. In all return cases, Elite Holistic Fitness reserves the right to inspect returned products and adjust credits based on the condition of the returned items.

For detailed information on our Shipping & Returns policies, please refer to our FAQ page. To initiate a return or for any questions, contact us at support@eliteholisticfitness.com.

Learn more about our shipping policy.

 

How Can I Return a Product I Purchased?

At Elite Holistic Fitness, we are committed to ensuring that all our customers are completely satisfied with their purchases and the customer service we provide. If for any reason you are not satisfied with your purchase, you may return it within 30 days of the purchase date for a refund or exchange. Please note that we do not refund shipping costs incurred to and from your location, even if the item was marked "Free Shipping."

 

Return Conditions:

  • All returned items must be in brand-new condition and packaged in their original carton(s) to be accepted.
  • If an item is returned that does not meet these guidelines, it may be subject to refusal.
  • Some returns may also be subject to a restocking fee.

 

Return Authorization:
If you have any questions regarding this policy, please contact us at 888-884-7159 or email us at support@eliteholisticfitness.com to discuss your return and obtain a Return Authorization Number.

 

Damaged, Defective, or Incorrect Items:
If you received the wrong item or if the item is damaged or defective, there will be no cost to you for returns or replacements.