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- Description
- Features
- Specifications
- Warranty
- Shipping
- Returns
Dreampod VMAX Float Pod – Premium Sensory Deprivation Tank
The Dreampod VMAX Float Pod is the latest addition to our sensory deprivation tank family, designed to accommodate larger individuals, athletes, and couples seeking an enhanced float experience. Building upon the success of our V2 flagship model, the VMAX offers increased space, advanced hygiene features, and superior comfort.
What You’ll Get:
🛀 A spacious, luxury-grade float pod with a high-gloss fiberglass exterior and superior soundproofing insulation for optimal relaxation
🌊 Advanced filtration system with UV sterilization, 10-micron filter, and dual chemical dosing to maintain pristine water quality
🎵 Built-in underwater audio system for personalized sound therapy during your float session
💡 Programmable LED lighting with customizable chakra colors to enhance the sensory experience and create the perfect ambiance
📱 Web-based control panel for effortless remote access to temperature, session duration, and maintenance settings
V2 Float Pod Features ✅
✔️ Spacious interior designed for larger users and couples
✔️ High-gloss fiberglass and plastic exterior for easy maintenance
✔️ Solid foam core for optimal soundproofing and heat retention
✔️ Advanced filtration system with 10-micron filter and UV light array
✔️ Dual chemical injection system for versatile disinfection
✔️ 2000W+ titanium heat-exchanger for efficient water heating
✔️ Robust, easy-to-operate door with high-quality gas springs
✔️ Anti-slip interior floor for added safety
✔️ Passive air circulation system for consistent temperature
✔️ Electrical leakage protection for enhanced safety
✔️ Exterior Dimensions: 104" L x 68" W x 53" H
✔️ Interior Dimensions: 7.68 ft. L x 5.33 ft. W x 4.32 ft. H
✔️ Weight (Empty): 1,330 lbs
✔️ Water Capacity: Approximately 2,205 lbs of Epsom salt required
✔️ Heater: 2000W+ titanium heat-exchanger
✔️ Filtration: 10-micron filter, UV light array, dual chemical injection system
✔️ Power Supply: 110V or 220V compatible
✔️ Control Panel: Wired or wireless access via laptop, PC, iPhone, or iPad
✔️ Materials: High-quality fiberglass and plastics
✔️ Safety Features: Electrical leakage protection (GFC)
Dreampod Floatation Pod Series
Exclusions and Limitations
This limited warranty only applies to the product manufactured by or for Dream Water Ltd. that can be identified by its designation, the “Dreampod Floatation Pod Series”. The limited Warranty does not apply to any (a) Dream Water products and services other than the Product, (b) non-Dreampod hardware product, or (c) software, even if packaged or sold with the Product or embedded in the product. Dream Water Ltd. does not warrant that the operation of the Product will be uninterrupted or error-free. Dream Water Ltd. is not responsible for damage arising from failure to follow instructions relating to the Product’s use. The warranty does not apply to a Product or part of the Product that has been altered or modified (e.g. to alter functionality or capability) by anyone who is not a representative of Dream Water Ltd. , or if the Product has components installed that is not approved by Dream Water Ltd. In addition, this Limited Warranty does not apply: (a) to damage caused by use with non – Dream Water Ltd. approved products; (b) to damage caused by accident, abuse, misuse, flood, fire, earthquake or other external causes; (c) to damage caused by operating the Product outside permitted or intended uses described by Dream Water Ltd.; or (d) to damage caused by service (including upgrades) performed by anyone who is not a representative of Dream Water Ltd.. This Limited Warranty does not cover the cost of returning the Product to Dream Water Ltd. This is your responsibility.
Warranty coverage:
Dream Water Ltd. warrants the Dreampod Floatation Pod (V2, Vmax, Cabin, Open Pool, Sport, Home Float Flex/Pro/Plus) against defects in materials and workmanship under the normal use for a period of TWO (2) YEARS for all fiberglass material construction, SIX (6) MONTHS for all inflatable PVC material construction, and ONE (1) YEAR for all electronic and mechanical components (Pump, chiller unit, filtration system, computer systems) from the date of retail purchase by the original end-user purchaser (Warranty Period). If a hardware defect arises and a valid claim is received within the Warranty Period, Dream Water Ltd. will either (a) repair the hardware defect at no charge using new or refurbished replacements, or (b) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product, at the manufacturer’s discretion. In event of a defect, to the extent permitted by law, these are your sole and exclusive remedies. A replacement part assumes the remaining warranty of the original Product or ninety (90) days from the date of replacement or repair, whichever is longer.
FREE SHIPPING INCLUDED!
Elite Holistic Fitness Shipping & Returns Policy
Our Shipping & Returns Policy applies to all products and orders on our website. It is designed to protect our customers and business while ensuring a seamless shopping experience. We encourage you to review and familiarize yourself with all our policies.
Acknowledgment and Agreement
By placing an order on our website, you confirm that you have read, understood, and agreed to our Shipping & Returns Policy, Terms of Service, and Privacy Policy.
Order Confirmation
- Confirmation Email: Upon placing your order, you will receive a confirmation email indicating that we have received your order and pre-authorized your credit card.
- Stock Availability: If your item(s) are ready for immediate shipment, we will process the charges and ship your order. For backordered or out-of-stock items, we will contact you to decide if you wish to wait.
- Order Accuracy: Please review your order confirmation email to ensure all product details are correct.
Customer Responsibilities Before Ordering
Ensure the item(s) can fit the intended space and can be moved through doors, corridors, and staircases in its packaging. Returns due to sizing issues are the customer’s responsibility (applicable only for returnable products).
Shipping Information
- Shipping Times: In-stock items typically ship within 5-8 business days. Custom-made products may take up to 12 weeks before shipping. Email us (support@eliteholisticfitness.com) for current delivery schedule!
- Lead Times: Shipping times may extend during holidays, rush periods, or due to supplier backlogs. In such cases, we will inform you via email for your permission to proceed.
- Delivery Estimates: Delivery times vary and are not guaranteed. Details can be found on each product page.
- Shipping Restrictions: We ship within the USA, excluding PO Boxes, military addresses, Hawaii, Puerto Rico, and Alaska. For quotes to AK, HI, PR, military bases, or international locations, email support@eliteholisticfitness.com
- Address Changes: Once an order has shipped, address changes are not permitted. Returns due to address changes will incur fees as per our policy.
- Freight Shipping: Some products require insured freight shipping, which differs from standard ground shipping. All shipments are delivered curbside by default.
Tracking Your Order
- Tracking Information: Within 24 hours of dispatch, we’ll send tracking details to your email. If you don’t receive this information within the estimated shipping time, please contact us.
- Troubleshooting: Check your spam/junk folders for the email. For tracking issues, contact the carrier directly with the provided information.
Deliveries
- Freight Carrier Deliveries: These require scheduling a delivery appointment. It’s the customer’s responsibility to schedule this with the carrier.
- Appointment Flexibility: Appointments are subject to change and not guaranteed. We recommend proactive communication with the carrier.
- Cancellation Policy: Cancellations due to delivery issues are not accepted. We rely on the freight company to resolve any shipping issues.
- Adult Presence Required: Someone over 18 must be present to receive the shipment and sign the Bill of Lading.
Receiving Freight Shipments
- Box Count: Verify you have all boxes as per the Bill of Lading. Report any discrepancies immediately.
- Inspect for Damage: Check for visible damage before accepting delivery. Note any damage on the Bill of Lading.
- Liability: Failure to report damage at the time of delivery waives your right to file shipping insurance claims.
Installation and Color Disclaimers
- Professional Installation: Available for an additional fee and performed by external parties. We are not liable for any installation-related damages.
- Color Variations: Actual product colors may vary from online images. We suggest requesting a color sample before purchase. Returns based on color differences are not accepted.
Legal and Miscellaneous Notes
- Manufacturer’s Policy: In cases of policy omission, the manufacturer’s policy will apply.
- Cancellation Policy: Orders can be canceled via email or phone. Refunds are available for cancellations before processing. Post-processing cancellations follow our 30-Day Return Policy.
- High-Value Orders: Orders above $5,000 or multiple cancellations may incur a 5% cancellation fee.
Returns and Additional Information
Our return policies are influenced by the brands' policies. Details on exceptions are listed on product pages. In all return cases, Elite Holistic Fitness reserves the right to inspect returned products and adjust credits based on the condition of the returned items.
For detailed information on our Shipping & Returns policies, please refer to our FAQ page. To initiate a return or for any questions, contact us at support@eliteholisticfitness.com.
Learn more about our shipping policy.
Dreampod Return & Refund Policy:
- All return and refund customer communication will be handled by the authorized retailer.
- The customer has a 30-day window from the date they received the item to return it for a refund.
- The item must be unused and in the same condition they received it, including the original packaging.
- They must include the receipt or proof of purchase with the return.
- Once we receive the item, we will inspect it and notify you of receipt. We will provide you with an update on the status of your refund after inspecting the item.
- If the return is approved, we will issue you a refund equal to the amount we received from you for this specific item, minus the shipping cost.
- The customer is responsible for covering the cost of shipping when returning the item. Shipping costs are nonrefundable.
- A restocking fee of 20% of the sales will be charged to the client to cover any expenses that cannot be recovered due to the return.
How Can I Return a Product I Purchased?
At Elite Holistic Fitness, we are committed to ensuring that all our customers are completely satisfied with their purchases and the customer service we provide. If for any reason you are not satisfied with your purchase, you may return it within 30 days of the purchase date for a refund or exchange. Please note that we do not refund shipping costs incurred to and from your location, even if the item was marked "Free Shipping."
Return Conditions:
- All returned items must be in brand-new condition and packaged in their original carton(s) to be accepted.
- If an item is returned that does not meet these guidelines, it may be subject to refusal.
- Some returns may also be subject to a restocking fee.
Return Authorization:
If you have any questions regarding this policy, please contact us at 888-884-7159 or email us at support@eliteholisticfitness.com to discuss your return and obtain a Return Authorization Number.
Damaged, Defective, or Incorrect Items:
If you received the wrong item or if the item is damaged or defective, there will be no cost to you for returns or replacements.