Body Balance System: ApolloARC

ApolloARC: Powerful and Effective Red Light Therapy Solution

The Body Balance System: ApolloARC is engineered for maximum full-body benefits, utilizing the most powerful diodes on the market. With an impressive irradiance of 191mW/cm², it delivers nearly 4x the power of leading competitors, whose average is just 51mW/cm². Experience unmatched effectiveness and superior red light therapy results with the ApolloARC.

✔ Made in the USA – Proudly manufactured and shipped from Las Vegas, Nevada

✔ 340 Diodes – Equipped with powerful diodes for optimal red light therapy results

✔ Bio-Compatible Membrane – 1/32" membrane ensures safety and durability

✔ Fully Assembled – Ships pre-assembled, ready for immediate use

✔ Portable Design – Easy to lift and move for convenience

✔ 3-Year Warranty – Includes parts and labor for peace of mind

Warranty Coverage for OvationULT, PremierRLT, OvationLITE, ApolloGLOW & ApolloARC

Body Balance System provides a 5-year warranty on all red-light bed products, covering defects in materials, workmanship, LED circuit boards, and electronics. This warranty does not cover misuse, abuse, normal wear and tear, or clear bed covers, which may degrade over time with use.

What’s Covered:

✔ Replacement parts and shipping
✔ One year of labor & travel expenses (travel expenses apply after the first year)
✔ Phone support for troubleshooting
✔ Repair videos upon request

What’s Not Covered:

✖ Damage due to abuse, neglect, or unauthorized modifications
✖ Repairs by anyone other than Body Balance System
✖ Failures caused by unauthorized parts
✖ Losses or inconvenience from equipment failure (BBS is not liable)

FREE SHIPPING INCLUDED!

Elite Holistic Fitness Shipping & Returns Policy
Our Shipping & Returns Policy applies to all products and orders on our website. It is designed to protect our customers and business while ensuring a seamless shopping experience. We encourage you to review and familiarize yourself with all our policies.

Acknowledgment and Agreement
By placing an order on our website, you confirm that you have read, understood, and agreed to our Shipping & Returns Policy, Terms of Service, and Privacy Policy.

Order Confirmation

• Confirmation Email: Upon placing your order, you will receive a confirmation email indicating that we have received your order and pre-authorized your credit card.
• Stock Availability: If your item(s) are ready for immediate shipment, we will process the charges and ship your order. For backordered or out-of-stock items, we will contact you to decide if you wish to wait.
• Order Accuracy: Please review your order confirmation email to ensure all product details are correct.

Customer Responsibilities Before Ordering
Ensure the item(s) can fit the intended space and can be moved through doors, corridors, and staircases in its packaging. Returns due to sizing issues are the customer’s responsibility (applicable only for returnable products).

Shipping Information

• Shipping Times: general timeline is 4-6 weeks for shipment to leave the warehouse, as products are made once ordered. Email us (support@eliteholisticfitness.com) for current delivery schedule!
• Lead Times: Shipping times may extend during holidays, rush periods, or due to supplier backlogs. In such cases, we will inform you via email for your permission to proceed.
• Delivery Estimates: Delivery times vary and are not guaranteed. Details can be found on each product page.
• Shipping Restrictions: We ship within the USA, excluding PO Boxes, military addresses, Hawaii, Puerto Rico, and Alaska. For quotes to AK, HI, PR, military bases, or international locations, email support@eliteholisticfitness.com
• Address Changes: Once an order has shipped, address changes are not permitted. Returns due to address changes will incur fees as per our policy.
• Freight Shipping: Some products require insured freight shipping, which differs from standard ground shipping. All shipments are delivered curbside by default.

Tracking Your Order

• Tracking Information: Within 24 hours of dispatch, we’ll send tracking details to your email. If you don’t receive this information within the estimated shipping time, please contact us.
• Troubleshooting: Check your spam/junk folders for the email. For tracking issues, contact the carrier directly with the provided information.

Deliveries

• Freight Carrier Deliveries: These require scheduling a delivery appointment. It’s the customer’s responsibility to schedule this with the carrier.
• Appointment Flexibility: Appointments are subject to change and not guaranteed. We recommend proactive communication with the carrier.
• Cancellation Policy: Cancellations due to delivery issues are not accepted. We rely on the freight company to resolve any shipping issues.
• Adult Presence Required: Someone over 18 must be present to receive the shipment and sign the Bill of Lading.

Receiving Freight Shipments

• Box Count: Verify you have all boxes as per the Bill of Lading. Report any discrepancies immediately.
• Inspect for Damage: Check for visible damage before accepting delivery. Note any damage on the Bill of Lading.
• Liability: Failure to report damage at the time of delivery waives your right to file shipping insurance claims.

Installation and Color Disclaimers

• Professional Installation: Available for an additional fee and performed by external parties. We are not liable for any installation-related damages.
• Color Variations: Actual product colors may vary from online images. We suggest requesting a color sample before purchase. Returns based on color differences are not accepted.

Legal and Miscellaneous Notes

• Manufacturer’s Policy: In cases of policy omission, the manufacturer’s policy will apply.
• Cancellation Policy: Orders can be canceled via email or phone. Refunds are available for cancellations before processing. Post-processing cancellations follow our 30-Day Return Policy.
• High-Value Orders: Orders above $5,000 or multiple cancellations may incur a 5% cancellation fee.

Returns and Additional Information
Our return policies are influenced by the brands' policies. Details on exceptions are listed on product pages. In all return cases, Elite Holistic Fitness reserves the right to inspect returned products and adjust credits based on the condition of the returned items.

For detailed information on our Shipping & Returns policies, please refer to our FAQ page. To initiate a return or for any questions, contact us at support@eliteholisticfitness.com.

Learn more about our shipping policy.

For health and safety reasons, Red Light Therapy devices and products are non-returnable.

• No Exchanges or Substitutions – Once an order is placed, it cannot be exchanged or modified.
• Shipping Costs Are Non-Refundable – Original shipping fees will not be reimbursed.
• Final Sale & Closeout Items – All products marked as Final Sale or Closeout cannot be returned or refunded.