C8-Pro Reformer Full Cadillac: Advanced Pilates Equipment for Superior Performance

The C8-Pro Reformer is a high-end Pilates machine that stands out with its advanced features designed to enhance both comfort and performance. Here's a breakdown of its key features:

1. Oversized Aluminum Profile: This provides strength and stability while keeping the structure lightweight.
2. Enhanced Foot Bar: The upgraded foot bar offers better adjustability and comfort during exercises.
3. 8-Wheel PU Carriage System: The eight rollerblade-style wheels are designed for a smoother, quieter, and low-maintenance ride with slightly increased rolling resistance. This provides a softer experience compared to other models with fewer wheels.
4. Rapid Change (RC) Spring Bar: The RC system allows for single-handed, quick adjustments of the springs, reducing time and effort, making it ideal for group settings.
5. Full Cadillac Frame: The inclusion of a Full Cadillac Frame means users can enjoy a combined Reformer and Cadillac experience, offering a more versatile workout.
6. Superior Materials: The stainless steel frame offers long-lasting durability and corrosion resistance compared to standard chromed steel.
7. Accommodates a Wide Range of Users: It fits individuals from 4'10" to 6'4" and supports a maximum user weight of 330 lbs.

Overall, the C8-Pro Full Cadillac system is tailored for those looking for a top-tier, versatile Pilates machine with an easy-to-use design and an ultra-smooth ride. It’s ideal for both personal use and commercial Pilates studios.

Dimensions:  8 ft (L) x 26 in (W) x 10.2 in (H)

Weight: 155.3 lbs

• Full Cadillac
• 1 trapeze with fluffy foot support
• 1 pair of Fuzzy handles
• 1 pair of Foot Straps
• 1 pair of Hand Handles
• 2 pairs of rapid adjust double eyelet spring holders
• 14 Aluminium Carabiner
• 10 Double ended dog clips

Includes 12 finest music wire springs:

• 2x Standard (18.5 in) Very Light – Yellow
• 2x Standard (18.5 in) Light – Blue
• 2x Standard (18.5 in) Medium -Red
• 2x Standard (18.5 in) Very Strong – Black (for trapeze)
• 2x Long (25.2 inc) Light – Purple
• 2x Long(25.2 inc) Strong – Red

Align-Pilates™ Limited Lifetime Warranty

Terms of Limited Lifetime Warranty

Align-Pilates offers a Limited Lifetime Warranty to the original owner, from the date of purchase, upon presentation of the original invoice. This warranty is for light commercial use, allowing a maximum of 27.5 hours per week of usage. Align-Pilates will repair or replace any mechanical parts that malfunction due to defects in materials or workmanship during the warranty period.

Exclusions:
The warranty does not cover:

• Normal wear and tear
• Damage due to negligence, misuse, abuse, or modification
• Scratches on the finish, tears, or indents in the upholstery
• Shipping charges, customs fees, or installation costs for repaired/replacement parts

Important:

• The warranty will be voided if springs are not replaced as specified or if safety, maintenance, and usage instructions are not followed.
• It is also void if the equipment is used for any purpose other than Pilates exercises or if subjected to unauthorized modifications.

Align-Pilates may require your product to be returned for inspection before providing a replacement or repair. Repaired or replaced parts are covered for the remainder of the original warranty period.

Duration of Limited Warranty:

1. Metal Frames & Welded Components
   10 years

2. Wooden Frames, Spring Bar & Foot Bar Mechanisms
   5 years (Note: Wooden frames should not be placed near convection radiators or air conditioning units.)

3. Other Non-Wear and Tear Components
   2 years

4. Ropes, Straps, Spring Clips, Handles, Wheels, Foot Straps, and More
   1 year

5. Springs
   2 years or 3,000 hours
   Springs should be replaced after 3,000 hours or 2 years, whichever comes first. A 5% decrease in spring power per 1,500 hours of use is acceptable per international standards.

6. Upholstery
   90-day warranty
   If upholstery fails due to normal use within 90 days, it will be replaced. This warranty does not cover cuts, stains, or damages caused by unreasonable use, such as wearing jewelry or inappropriate clothing.

Elite Holistic Fitness Shipping & Returns Policy
Our Shipping & Returns Policy applies to all products and orders on our website. It is designed to protect our customers and business while ensuring a seamless shopping experience. We encourage you to review and familiarize yourself with all our policies.

Acknowledgment and Agreement
By placing an order on our website, you confirm that you have read, understood, and agreed to our Shipping & Returns Policy, Terms of Service, and Privacy Policy.

Order Confirmation

• Confirmation Email: Upon placing your order, you will receive a confirmation email indicating that we have received your order and pre-authorized your credit card.
• Stock Availability: If your item(s) are ready for immediate shipment, we will process the charges and ship your order. For backordered or out-of-stock items, we will contact you to decide if you wish to wait.
• Order Accuracy: Please review your order confirmation email to ensure all product details are correct.

Customer Responsibilities Before Ordering
Ensure the item(s) can fit the intended space and can be moved through doors, corridors, and staircases in its packaging. Returns due to sizing issues are the customer’s responsibility (applicable only for returnable products).

Shipping Information

• Shipping Times: In stock items ship within 2-3 business days. Custom-made or out of stock products may take up to 12+ weeks before shipping.
• Lead Times: Shipping times may extend during holidays, rush periods, or due to supplier backlogs. In such cases, we will inform you via email for your permission to proceed.
• Delivery Estimates: Delivery times vary and are not guaranteed. Details can be found on each product page.
• Shipping Restrictions: We ship within the USA, excluding PO Boxes, military addresses, Hawaii, Puerto Rico, and Alaska. For quotes to AK, HI, PR, military bases, or international locations, email support@eliteholisticfitness.com
• Address Changes: Once an order has shipped, address changes are not permitted. Returns due to address changes will incur fees as per our policy.
• Freight Shipping: Some products require insured freight shipping, which differs from standard ground shipping. All shipments are delivered curbside by default.

Tracking Your Order

• Tracking Information: Within 24 hours of dispatch, we’ll send tracking details to your email. If you don’t receive this information within the estimated shipping time, please contact us.
• Troubleshooting: Check your spam/junk folders for the email. For tracking issues, contact the carrier directly with the provided information.

Deliveries

• Freight Carrier Deliveries: These require scheduling a delivery appointment. It’s the customer’s responsibility to schedule this with the carrier.
• Appointment Flexibility: Appointments are subject to change and not guaranteed. We recommend proactive communication with the carrier.
• Cancellation Policy: Cancellations due to delivery issues are not accepted. We rely on the freight company to resolve any shipping issues.
• Adult Presence Required: Someone over 18 must be present to receive the shipment and sign the Bill of Lading.

Receiving Freight Shipments

• Box Count: Verify you have all boxes as per the Bill of Lading. Report any discrepancies immediately.
• Inspect for Damage: Check for visible damage before accepting delivery. Note any damage on the Bill of Lading.
• Liability: Failure to report damage at the time of delivery waives your right to file shipping insurance claims.

Installation and Color Disclaimers

• Professional Installation: Available for an additional fee and performed by external parties. We are not liable for any installation-related damages.
• Color Variations: Actual product colors may vary from online images. We suggest requesting a color sample before purchase. Returns based on color differences are not accepted.

Legal and Miscellaneous Notes

• Manufacturer’s Policy: In cases of policy omission, the manufacturer’s policy will apply.
• Cancellation Policy: Orders can be canceled via email or phone. Refunds are available for cancellations before processing. Post-processing cancellations follow our 30-Day Return Policy.
• High-Value Orders: Orders above $5,000 or multiple cancellations may incur a 5% cancellation fee.

Returns and Additional Information
Our return policies are influenced by the brands' policies. Details on exceptions are listed on product pages. In all return cases, Elite Holistic Fitness reserves the right to inspect returned products and adjust credits based on the condition of the returned items.

For detailed information on our Shipping & Returns policies, please refer to our FAQ page. To initiate a return or for any questions, contact us at support@eliteholisticfitness.com.

Learn more about our shipping policy.

How Can I Return a Product I Purchased?

At Elite Holistic Fitness, we are committed to ensuring that all our customers are completely satisfied with their purchases and the customer service we provide. If for any reason you are not satisfied with your purchase, you may return it within 30 days of the purchase date for a refund or exchange. Please note that we do not refund shipping costs incurred to and from your location, even if the item was marked "Free Shipping."

Return Conditions:

• All returned items must be in brand-new condition and packaged in their original carton(s) to be accepted.
• If an item is returned that does not meet these guidelines, it may be subject to refusal.
• Some returns may also be subject to a restocking fee.

Return Authorization:
If you have any questions regarding this policy, please contact us at 888-884-7159 or email us at support@eliteholisticfitness.com to discuss your return and obtain a Return Authorization Number.

Damaged, Defective, or Incorrect Items:
If you received the wrong item or if the item is damaged or defective, there will be no cost to you for returns or replacements.

We are pleased to offer a wide range of Align-Pilates products. While all may not be listed here, we have access to all products in stock. 

Please reach out to us here with any requests or questions!